Using this website

This website is run by Leeds Museums and Galleries, part of Leeds City Council. We want as many people as possible to be able to use this website. That means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren’t fully accessible:

  • a small number of older PDF and Word documents are not fully accessible to screen reader software. We are working to replace these with HTML/web format versions or online forms.

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:


We’ll consider your request and get back to you within 7 days.

If you can’t view the map on the ‘visitor information’ page of any of our venues, call or email the venue for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact us:


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us

Some of our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.


Technical information about this website’s accessibility

Leeds Museums and Galleries is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Issues with PDFs and other documents

A small number of our older PDF documents don’t meet accessibility standards – for example, they may not be marked up so they’re accessible to a screen reader. We are working to replace these documents with HTML/web format versions.

All of our cafe menus have now been converted to HTML/web format and are fully accessible. Our volunteer application process has been replaced by an online application system, allowing us to remove a large number of PDF documents and a Word format application form from our website.

The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDF or Word documents we publish will meet accessibility standards.

How we tested this website

This website was last tested in June 2019. The test was carried out by Alexander Marketing.

A sample of pages were tested using popular user agents including internet browsers and assistive technology.

Pages tested included:

The full accessibility test report (HTML, 212KB) is available to read online.

This statement was prepared on 16 May, 2019. It was last updated on 17 July, 2020.