Accessibility statement

This accessibility statement applies to museumsandgalleries.leeds.gov.uk.

This website is run by Leeds Museums & Galleries. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and font
  • zoom in up to 300% without the text spilling off the scree
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • a small number of older PDF and Word documents are not fully accessible to screen reader software.
  • the order of our headings on our online shop is not logical.
  • some links contain generic link text like ‘Read more’, meaning that users might not know the difference between several similarly worded links on the same page.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email

We’ll consider your request and get back to you within 7 days.

If you cannot view the map on our ‘contact us’ page, contact the relevant venue for directions.

Reporting accessibility problems with this websit

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact us:

Email

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Some of our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Email

Technical information about this website’s accessibility

Leeds Museums and Galleries is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Multiple instances of the same ID

A singular webpage may contain only one unique ID element. Each page on our website has multiple elements with the same ID value and there are two instances of multiple IDs. These are attributed to the Granicus newsletter signup overlay (prefix-overlay-form-div), prefix-error-outer. This fails WCAG 2.1 success criterion 1.3.1 Info and Relationships and 4.1.1 parsing.

Issues with PDFs and other documents

A small number of our older PDF documents don’t meet accessibility standards – for example, they may not be marked up so they’re accessible to a screen reader. We are working to replace these documents with HTML/web format versions by April 2021.

All of our cafe menus have now been converted to HTML/web format and are fully accessible. Our volunteer application process has been replaced by an online application system, allowing us to remove a large number of PDF documents and a Word format application form from our website.

The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDF or Word documents we publish will meet accessibility standards.

<ul> and <ol> must only directly contain <li>, <script> or <template> elements

Some lists have incorrect mark up and may cause problems for those using assistive technology. This fails WCAG 2.1 success criterion 1.3.1 Info and Relationships.

Link text

Some of the links on our website do not make sense when taken out of context. We also have instances where the same link text is used for links that take users to different locations. These issues do not meet WCAG 2.1 success criterion 2.4.4 Link purpose (in context). We are continuously working to improve our link text by adding in screen reader friendly text where necessary and regularly reviewing page content.

Disproportionate burden

Leeds Museums & Galleries believes all content should be accessible for everyone. We do not currently intend to claim disproportionate burden for any website content.

Preparation of this accessibility statement

This statement was prepared on 16 May 2020. It was last reviewed on 17 November 2020.

This website was last tested on 16 April 2020. The test was carried out by Alexander Marketing.

We tested a selection of pages, ensuring those tested reflected the variety of different page layouts used on our website:

  • museumsandgalleries.leeds.gov.uk
  • the home pages of our nine venue sub-sites
  • the visit pages of our nine venue sub-sites