Tuesday – Friday: 10am – 5pm
Saturday & Sunday: 11am – 5pm
*Open Bank Holiday Mondays 11am – 5pm
Changing Places toilet
We aim to provide a friendly, accessible environment for all our visitors and the widest possible access to our building, exhibitions and collections.
What3Words is a location app which provides exact location points based on 3 metre squares. Every 3 metre square of the world has been given a unique combination of three words which can be shared with friends and family, emergency services and more to pinpoint locations easily.
We have provided What3Words locations for key areas of our attractions to help you navigate your visit.
Leeds City Museum is located on Millennium Square in Leeds city centre, located 0.4 miles from Leeds railway station and 0.6 miles from Leeds bus station. The Museum is on a graduated slope, upward from the direction of the train station or downward if you are approaching from Woodhouse Lane.
There are two entrances to the Museum. The main entrance is accessed via steps with a handrail, or by a ramp (the bottom of the ramp is on the left of the building as you face it). The main entrance has two double doors. The double doors on the left are automated with a press button, and they open outwards.
Inside the main entrance, you will be greeted by a Visitor Assistant who will explain which galleries are on which floor. You can download a floor plan of the Museum here (PDF download 245KB). The Museum has four floors which are all accessed by stairs or a lift. The lift on the Ground floor is on the left.
Alternatively, you can enter the Museum at lower ground level through the café. The automated doors with a push button are located on the left, and they open outwards.
This Visual Story (MS Word download 2MB) shows what to expect when you visit Leeds City Museum. It includes photographs and information so that you can prepare for your visit. It has information about some recent changes and safety measures. It is an editable document so that you can amend and add additional information as required.
Leeds City Museum: ///pokers.nodded.task
Due to building works arorund Cookridge Street, Rossington Street, and Percival Street, the museum’s nearest accessible parking bays are located at the Merrion Centre, Woodhouse Lane, The Light and Rose Bowl car parks, approximately 5-10 minutes away from the museum.
Cookridge Street bends around Millennium Square and becomes Rossington Street. This is a good point to access the pedestrianised square.
If you are arriving by coach or minibus, there are drop off bays for coaches on Great George Street which is just around the corner from Millennium Square.
There is an accessible toilet on each floor of the Museum. Facilities in the toilets include rails at the sides of the toilet and basin, emergency alarms and fire alarms with flashing lights. These toilets are not RADAR key operated.
Leeds City Museum has a Changing Places toilet. This is located on floor 3 of the museum.
Large print exhibition guides are available in a folder near the start of each gallery.
Light levels are low in certain galleries. This is to protect and conserve the objects in those areas. Please ask a Visitor Assistant if you would like to borrow a torch during your visit. Our sensory map shows which parts of the Museum have natural light and which have lower light levels.
There are a number of tactile, audio, visual and interactive exhibits and spaces throughout the Museum.
Assistance and guide dogs
We welcome assistance and guide dogs. A bowl and water is available, please ask a member of staff.
All floors of the Museum can be accessed via lift. The lift has capacity for up to two wheelchairs on any one journey.
Seating is available around the Museum, in every gallery and in the café. You can find where the seating is located on our sensory map (PDF, 763KB).
The Museum has two wheelchairs available for visitors to borrow. Please telephone 0113 378 5001 (10am – 4pm) in advance of your visit to ensure a chair is available or ask a Visitor Assistant during your visit.
There are a number of tactile, audio, visual and interactive exhibits and spaces throughout the Museum. Many of the exhibits are displayed at a lower level. There is a lower height counter at the shop.
We aim to provide British Sign Language (BSL) tours as part of our Special Exhibition programme. Please email us to find out about our current or upcoming exhibition programme or explore our What’s on section.
Hearing induction loop
The Museum has a hearing induction loop which requires your hearing aid to be set to ‘T’. The induction loop covers the following areas:
- Lower Ground Meeting Rooms – the Denny and Thoresby Room have an induction loop
- Floor 3 – The Potter Film and the Tomb Sounds in the Ancient Worlds Gallery
We also have a portable induction loop that can be borrowed during your visit.
Please ask if you need assistance or information during your visit. There are quieter places we can direct you to if you or a member of your family needs it.
Our orientation video shows how the Museum is laid out and gives an idea of what to expect on a visit.
Our sensory guide (PDF, 763KB) can help you find quieter, less crowded and lower lit spaces during your visit. It maps out noise, space, light, tactile areas and seating.
The Museum is particularly busy during February and October school holidays and on special event days. Please contact us if you need further information.
Ear defenders and torches are available and can be borrowed from the Museum gift shop.
Sensory room for families with Additional Needs
We do not have a sensory room available at all times. Once every school holidays, we host a pop-up sensory room with bubble tube, dark tents and tactile toys, for a calmer moment on your Museum trip. We limit the total number of tickets for the morning so that the room isn’t overwhelming for the children and young people. Booking your free ticket via our website is essential, see the What’s On page for details.
The event is located on the lower ground floor of the Museum – turn left out of the lift on the lower ground floor.
Please visit our dedicated Special Educational Needs and Access page for more information about how we try to make Leeds City Museum inclusive and accessible for people with Special Educational Needs and Disabilities (SEND).
Leeds City Museum is a member of the Visitor Attraction Quality Assurance Scheme (VAQAS). The VAQAS is a scheme which ensures high quality experiences at tourist attractions, including a commitment to respect the requirements of the Equality Act 2010 by making reasonable adjustments to improve service for disabled people.
Our Leeds City Museum British Sign Language (BSL) guide is available to watch on YouTube, and Euan’s Guide have produced an impartial Disabled Access Review of Leeds City Museum.
If you would like more information before your visit, please contact us.
Main Museum and Learning and Access Officer
0113 378 5001
(10am - 4pm)
Leeds City Museum
Leeds LS1 3AA