Website Accessibility Policy

Accessibility statement

This accessibility statement applies to museumsandgalleries.leeds.gov.uk.

This website is run by Leeds Museums & Galleries. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and font
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • headings are not always in sequential order
  • left/right scroll is introduced for smaller screen sizes and mobiles when text has been zoomed to 200%
  • search option concealed for mobile users when text has been zoomed to 200%
  • Google map frames do not have an accessible title
  • a small number of older PDF and Word documents are not fully accessible to screen reader software
Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, email us at:

lmgwebsite@leeds.gov.uk

We’ll consider your request and get back to you within 7 days.

 

Reporting accessibility problems with this website


We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact us by email at:

lmgwebsite@leeds.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Contacting us by phone or visiting us in person

Some of our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

 

Technical information about this website’s accessibility

Leeds Museums and Galleries is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The elements listed below are not accessible and do not comply with the accessibility regulations. 

  1. Headings are not always in sequential order
    Some pages do not have the H1 page title as the first heading on the page and others skip heading sizes. This means the structure of the page content is not always clear for readers and fails 2.4.6 Headings and Labels. 
  2. Left/right scroll is introduced for smaller screen sizes and mobiles when text has been zoomed to 200%
    When the text has been zoomed to 200%, for smaller screens and mobiles, the content does not all reflow and wrap as it should, meaning that left/right scroll is introduced and some text is cropped off. This fails 1.4.4 Resize Text and 1.4.10 Reflow.
  3. Search option concealed for mobile users when text has been zoomed to 200%
    On mobile devices, when text has been zoomed to 200%, the header only has the logo and hamburger menu in it. The search functionality is no longer visible to use. This fails 2.4.5 Multiple Ways.
  4. Google map frames do not have an accessible title 
    On the Tiled Hall Cafe page, the Google Map frame does not contain a title. This fails 4.1.2 Name, Role, Value. 
  5. Issues with PDFs and other documents
    A small number of our older PDF documents don’t meet accessibility standards – for example, they may not be marked up so they’re accessible to a screen reader. We are working to replace these documents with HTML/web format versions. Any new PDF or Word documents we publish will meet accessibility standards.

What we’re doing to improve accessibility

We're working with our developers to fix issues 2, 3 and 4.

We are fixing issue 1 retrosepctively and aim to have this issue resolved in 2027.

We are fixing issue 5 as we upload new documents, and where appropiate are developing content in webpage form and offering a PDF or word document as an additional offer. This is particularly relevant for visual stories and access guides.

Disproportionate burden

Leeds Museums & Galleries believes all content should be accessible for everyone. We do not currently intend to claim disproportionate burden for any website content.

This statement was prepared on 30 June 2026.

This website was last tested on 12 June 2026. The test was carried out by Leeds City Council.

We tested a selection of pages, ensuring those tested reflected the variety of different page layouts used on our website.

The pages we tested were:

Leeds Museums and Galleries homepage
Primary School Membership Scheme
Contact us
What’s on
Exhibitions at Leeds Museums and Galleries
Learn at Abbey House Museum
Kirkstall Abbey Cafe
Tiled Hall Cafe at Leeds Art Gallery
SignLive at Leeds City Museum
Venue hire at Leeds Discovery Centre
The Colour Garden at Leeds Industrial Museum
Tea rooms and shop at Temple Newsam

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