Reopening information

In response to coronavirus (COVID‑19), opening hours, booking systems and the visitor offer across our museums and galleries have changed. These changes are due to the measures we have put in place to ensure the safety of our visitors and staff.

What visitors need to do

Visitors to our sites must:

  • Maintain social distancing
  • Only meet with people in your household or social bubble
  • Follow one-way systems, signage and guidance from our staff
  • Use hand sanitiser stations
  • Wear a face covering inside our buildings unless exempt
  • Pay via contactless payment wherever possible

All of our museums and galleries have the official ‘We’re Good to Go’ supporting mark to signal our commitment to following government and industry COVID-19 guidelines and to show that we have processes in place to maintain cleanliness and aid social distancing.

Planning your visit

Please visit the relevant venue online to find up-to-date visitor information including opening times, which areas open to the public and access information.

NHS Test and Trace

When entering our museums, galleries, cafes and shops it is essential to provide your details for Test and Trace purposes if you are over the age of 16.

Visitors to our sites must:

  • Check in using the QR code and NHS COVID-19 app OR provide details using a paper form provided by our team at the welcome point
  • Provide your full name and telephone number or email address for every member of the party over the age of 16

If you provide your details manually your data will be handled in accordance with GDPR regulations. It will be stored securely for 21 days and only shared with the NHS if requested by the Test and Trace service.

Further information

For the latest updates and information please follow our social media accounts.

If you have any questions regarding the information on this page please contact [email protected].

This page was updated on 25 September 2020.