Leeds City Museum reopening information

In response to coronavirus (COVID‑19) our opening hours, visitor routes and offer at Leeds City Museum has changed. These changes are due to the measures we have put in place to ensure the safety of our visitors and staff.

We hope you enjoy visiting the available galleries. We’re looking forward to welcoming you back.

Opening times

Leeds City Museum

Tuesday – Friday: 11am – 5pm
Saturday & Sunday: 12 – 5pm

Leeds City Museum Café

Tuesday – Friday: 11 – 4.30pm

Saturday & Sunday: 12 – 4.30pm

Entrance and navigation

Entry to Leeds City Museum is free. There may be a queue for entry on the access ramp as we are limiting the number of people in the Museum.

Visitors do not need to pre-book.

We have put a recommended visitor route in place and the following areas are currently open with social distancing measures:

  • Lower Ground Floor: Life on Earth Gallery
  • Lower Ground Floor: Café
  • First Floor: Shop
  • Second Floor: The Leeds Story Gallery
  • Third Floor: Fast x Slow Fashion exhibition

The below areas are currently closed to ensure that we can safely manage visitor numbers and flow through the Museum:

  • First Floor: The Collectors’ Cabinet
  • First Floor: World View Gallery – Voices of Asia
  • Third Floor: Ancient Worlds Gallery

The lift is in operation and we will permit one social group at a time.

Normal seating around the Museum is currently not in use but if you do require a seat please let a member of the team know and they will assist you.

Face coverings

It is now mandatory to wear a face covering in museums, shops and cafés (unless sat at a table) if you are over the age of 11. We will remind visitors to put on their face covering before entering, unless an exemption applies. Please be courteous of others and mindful that not all reasons for exemption are visible.

Interactives

We are in the process of adapting many of our interactives so please bear with us. Some of our interactives are out of action including our dressing up areas and the removal of toys in Toddler Town. This is to ensure that the Museum remains safe for everyone to enjoy. We will advise when these additional facilities will be back up and running.

We have introduced an i-spy game around the Museum for visitors to spot minibeasts in different areas as you explore. We also have a range of minibeast inspired activities available on our Facebook page for you to take part in at home.

Toilets

The toilets and baby change on the Lower Ground Floor are open and we have put the necessary measures in place to help with social distancing and sanitisation. We will be conducting regular cleaning checks and the toilets will be closed during this time. Please queue outside of the facilities and maintain social distancing at all times.

Toilets on the First, Second and Third Floors are closed.

Our Changing Places facility on the Third Floor is available on request. Please note that this facility is only for use by visitors who are unable to use the Lower Ground Floor facilities.

Café

Opening times

Tuesday – Friday: 11am – 4.30pm

Saturday & Sunday: 12 – 4.30pm

Test and Trace

It is essential to scan the QR code using the NHS COVID-19 app or provide your name and contact details on entry.

Face coverings

When visiting the café please ensure that you wear your face covering at all times unless exempt and/or seated at a table.

General information

Seating is available both indoors and outdoors, weather permitting. Last food orders will be taken at 3pm. The entrance is through the Museum via the main entrance, the café is situated on Lower Ground Floor. Outdoor seating can only accessed and exited through the main museum building.

Safety

Visitors are required to:

  • Maintain social distancing
  • Only meet with people in your household or social bubble
  • Follow one-way systems, signage and guidance from our staff
  • Use hand sanitiser stations
  • Wear a face covering inside the Museum and shop
  • Pay via contactless payment wherever possible

All of our museums and galleries have the official ‘We’re Good to Go’ supporting mark to signal our commitment to following government and industry COVID-19 guidelines and to show that we have processes in place to maintain cleanliness and aid social distancing. We encourage everyone to bring their own hand sanitiser when visiting Leeds City Museum.

If you have COVID-19 like symptoms we ask that you do not visit until safe to do so.

Test and Trace

When entering our Museum, café and shop it is essential to provide your details for Test and Trace purposes if you are over the age of 16.

Visitors to our sites must:

  • Check in using the QR code and NHS COVID-19 app OR provide details using a paper form provided by our team at the welcome point
  • Provide your full name and telephone number or email address for every member of the party over the age of 16

If you provide your details manually your data will be handled in accordance with GDPR regulations. It will be stored securely for 21 days and only shared with the NHS if requested by the Test and Trace service.

Events and activities

All events and activities are postponed until further notice.

Other visitor information

For travel and access information, visit our visitor information page.

How Leeds Museums & Galleries is responding to COVID-19

For the latest updates and information please follow our social media accounts.

If you have any questions regarding the information on this page please contact [email protected].

This page was updated on 25 September 2020.