Abbey House Museum reopening information

In response to coronavirus (COVID‑19) our opening hours, visitor routes and offer at Abbey House Museum has changed. These changes are due to the measures we have put in place to ensure the safety of our visitors and staff.

We hope you enjoy visiting and we’re looking forward to welcoming you back.

Opening times

Abbey House Museum

Monday & Tuesday: closed
Wednesday – Friday & Sunday: 10am – 12pm & 1 – 4pm
Saturday: 12 – 4pm

Bank holiday Mondays: 10am – 12pm & 1 – 4pm

Gatehouse Café

Monday & Tuesday: closed
Wednesday – Sunday: 10.30am – 3.45pm

Entrance and navigation

Entry to Abbey House Museum is ticketed. There may be a queue for entry as we are limiting the number of people in the Museum.

Visitors do not need to pre-book unless they are attending a specific event or within school holiday periods when we expect to be busier.

We have put a recommended visitor route in place and the following areas are currently open with social distancing measures:

  • Ground Floor: Shop, Toilets, Gatehouse Café, Victorian Streets.
  • First Floor: Sounds of Our City Exhibition, Penny slot machines.

The below areas are currently closed to ensure that we can safely manage visitor numbers and flow through the Museum:

  • First Floor: Childhood galleries
  • First Floor: Light for Leeds exhibition

The lift is in operation and we will permit one social group at a time.

Seating is available around the Museum.

Face coverings

It is now mandatory to wear a face covering in museums, shops and cafés (unless sat at a table) if you are over the age of 11. We will remind visitors to put on their face covering before entering, unless an exemption applies. Please be courteous of others and mindful that not all reasons for exemption are visible.

Toilets

The toilets and baby changing are open and we have put the necessary measures in place to help with social distancing and sanitisation. We will be conducting regular cleaning checks and the toilets will be closed during this time. Please queue outside of the facilities and maintain social distancing at all times.

Gatehouse Café

Monday & Tuesday: closed
Wednesday – Sunday: 10.30am – 3.45pm

Test and Trace

It is essential to scan the QR code using the NHS COVID-19 app or provide your name and contact details on entry if you are over the age of 16.

Face coverings

When visiting the café please ensure that you wear your face covering at all times unless exempt and/or seated at a table.

General information

Seating is available both indoors and outdoors, weather permitting. Last food orders will be taken at 3pm. The entrance is directly from outside and a one way system is in place.

Safety

Visitors are required to:

  • Maintain social distancing
  • Only meet with up to five other people or one other household
  • Follow one-way systems, signage and guidance from our staff
  • Use hand sanitiser stations
  • Wear a face covering inside the Museum, shop and café
  • Pay via contactless payment wherever possible

All of our museums and galleries have the official ‘We’re Good to Go’ supporting mark to signal our commitment to following government and industry COVID-19 guidelines and to show that we have processes in place to maintain cleanliness and aid social distancing. We encourage everyone to bring their own hand sanitiser when visiting.

If you have COVID-19 like symptoms we ask that you do not visit until safe to do so.

Test and Trace

When entering our Museum, café and shop it is essential to provide your details for Test and Trace purposes if you are over the age of 16.

Visitors to our sites must:

  • Check in using the QR code and NHS COVID-19 app OR provide details using a paper form provided by our team at the welcome point
  • Provide your full name and telephone number or email address for every member of the party over the age of 16

If you provide your details manually your data will be handled in accordance with GDPR regulations. It will be stored securely for 21 days and only shared with the NHS if requested by the Test and Trace service.

Events and activities

Please bear with us as we find ways to safely restart our events programme.

We will be hosting a trail in the school holidays. Visit our What’s On page for more information.

Other visitor information

For travel and access information, visit our visitor information page.

How Leeds Museums & Galleries is responding to COVID-19

For the latest updates and information please follow our social media accounts.

If you have any questions regarding the information on this page please contact [email protected].

This page was updated 17 May 2021.

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